# Creating an Account (/docs/overview/creating-an-account)

> For the complete documentation index, see [llms.txt](https://docs.tandemcx.ai/llms.txt). Any page on this site can be fetched as Markdown by appending `.md` to its URL.

You can create a Tandem account yourself from the sign-in page, no invitation
needed. There are two ways to do it: **Continue with Google**, or an emailed
6-digit code. What happens next is the same either way, and depends on whether
your organization already exists.

Once your email is confirmed you'll be asked to choose:

- **Create an organization** — you're the first person here. Naming it creates the
  organization and makes you its **Owner**, which is a full administrator role.
- **Join an existing organization** — a colleague already set yours up. Ask one of
  its admins to invite you, then sign in again once they have.

<Callout type="warn">
    If your organization already exists, **don't create one**. There's no way to merge two
    organizations later, and you'd be on your own rather than with your team. When in doubt, ask a
    colleague before choosing.
</Callout>

## Signing up with Google

If your work email is a Google account, this is the shorter path. It works on both cards:
the sign-in form and the **Create your account** form.

<Callout type="info">
    **Google sign-in is being rolled out.** If there's no **Continue with Google** button on the
    sign-in page, it isn't enabled for your environment yet. Use the emailed code below.
</Callout>

<Steps>
<Step>
### Select Continue with Google

Tandem sends you to Google to sign in and to confirm you're happy to share your name and email
address.

</Step>

<Step>
### Come back to Tandem

Google returns you to Tandem, which shows **Signing you in** while it finishes. There's no code
to enter: Google has already confirmed the address for us.

</Step>

<Step>
### Continue in Tandem

If you're already in an organization, you land in the app. If you're not, Tandem asks whether
you're starting one or joining one: that's the **Choose your path** step below, and it works the
same for both routes.

</Step>
</Steps>

<Callout type="info">
    **Already have a Tandem account under the same Google address?** Selecting **Continue with
    Google** signs you into that same account and organization. It doesn't create a second one, and
    you can keep using the emailed code instead whenever you prefer.
</Callout>

## Signing up with an emailed code

<Steps>
<Step>
### Start from the sign-in page

Select **Create an account** below the sign-in form.

</Step>

<Step>
### Tell us who you are

Enter your first name, last name, and work email address. We use the email as
your sign-in identity, so it needs to be one you can receive mail at.

</Step>

<Step>
### Confirm your email

We email you a 6-digit code. Enter it to prove the address is yours.

The code is short-lived — if it expires before you get to it, select **Resend
code**. If you mistyped the address, **Use a different email** takes you back a
step.

</Step>

<Step>
### Choose your path

You're signed in, but not in an organization yet, so Tandem asks which of the two
you are.

**Joining a team?** Select nothing here. Ask an admin at your organization to
invite the address you just confirmed, from **Admin → Manage Users**. Once they
have, sign in again and you'll land in their organization with access to its
workflows, numbers, and agents.

**Starting fresh?** Select **Create an Organization** and continue.

</Step>

<Step>
### Name your organization

Only if you're creating one. Your organization is the workspace your team, phone
numbers, and workflows live in. Enter a name and select **Continue** — that's the
point the organization is actually created.

Use the name your customers would recognize; it's the account name you'll see
referenced in billing and support. You can rename it later from **Admin →
[Organization](/docs/overview/account-admin)**, so it isn't a permanent choice.

No two organizations in Tandem can share a name, ignoring case. If another
organization already has the name you enter, Tandem says so under the name field.
Change it and select **Continue** again. If the name is taken because your
organization is already on Tandem, don't create a second one. Ask one of its
admins to invite you.

</Step>

<Step>
### You're in

Tandem opens on the home page, and you're the organization's Owner. From here you
can [invite your team](/docs/overview/manage-users),
[build a workflow](/docs/workflows/getting-started), or
[build a voice agent](/docs/agents/voice-agents/getting-started).

Your organization's email address defaults to the one you signed up with. Change
it any time from **Admin → [Organization](/docs/overview/account-admin)**. It's where
billing and account notices go, not a login.

</Step>
</Steps>

## If your organization already exists

If you try to create an organization and one already exists for your email
address, Tandem stops you rather than making a second one. Ask one of that
organization's admins to invite you — that's the only way in.

<Callout type="info">
    Each email address can own one organization. If you need to belong to more than one, use a
    separate address for each, or ask an existing admin to invite you.
</Callout>

## What you get as the first admin

Signing up makes you an **Owner** of the organization you just created,
which means you can:

- Invite and remove users, and change their roles — see [Manage
  Users](/docs/overview/manage-users).
- Rename the organization and change its email address — see
  [Organization](/docs/overview/account-admin).
- Buy and configure phone numbers, and reach everything else under
  [Admin](/docs/overview/admin).

Everything a normal user can do, you can do too. Administrator access is additive.
