Voice agentsAgent templates
Get an agent template
Looks in the organization's own templates first, then Tandem's curated ones. Returns the full config, unlike the list endpoint. A curated template staged as draft does not exist as far as this call is concerned.
Authorization
bearerAuth AuthorizationBearer <token>
A Tandem bearer token. Requests are scoped to the organization the token belongs to; no organization header is required.
In: header
Path Parameters
templateId*string
The template's unique ID.
Response Body
application/json
application/json
application/json
application/json
curl -X GET "https://example.com/v1/agent-media/agent-templates/string"{ "template": { "id": "string", "name": "string", "description": "string", "category": "string", "tags": [ "string" ], "status": "draft", "scope": "org", "config": { "name": "string", "systemPrompt": "string", "greeting": "string", "interruptable": true, "channels": [ "voice", "chat" ], "slots": { "llm": { "model": "string", "settings": { "maxTokens": 1, "temperature": 0, "reasoning": { "enabled": false, "budgetTokens": 1024 } } }, "stt": { "provider": "string", "settings": { "language": "string" } }, "tts": { "voiceProvider": "string", "settings": { "language": "string", "voiceId": "string", "engine": "string", "polly": { "rate": "string", "volume": "string" }, "elevenlabs": { "speed": 0.7, "stability": 0, "similarityBoost": 0, "style": 0, "useSpeakerBoost": true, "textNormalization": "auto", "pronunciationDictionaries": [ { "id": "string", "versionId": "string" } ] } } }, "additionalVoices": [ { "voiceProvider": "string", "settings": { "language": "string", "voiceId": "string", "engine": "string", "polly": { "rate": "string", "volume": "string" }, "elevenlabs": { "speed": 0.7, "stability": 0, "similarityBoost": 0, "style": 0, "useSpeakerBoost": true, "textNormalization": "auto", "pronunciationDictionaries": [ { "id": "string", "versionId": "string" } ] } } } ] }, "greetingParts": [ { "language": "string", "text": "string" } ], "variables": [], "dispositions": [], "builtinTools": { "transferToExternal": { "enabled": false, "destinations": [] }, "transferToVoiceAgent": { "enabled": false, "contextCarryover": "none", "destinations": [] }, "captureDtmf": { "enabled": false, "maxDigits": 16, "terminator": "#", "timeoutMs": 10000, "interDigitTimeoutMs": 3000, "interruptsSpeech": true }, "recordingControl": { "enabled": false }, "currentTime": { "enabled": false, "timezone": "America/New_York" }, "setWorkflowVariable": { "enabled": false, "variables": [] } }, "dtmf": { "enabled": false, "interDigitGapMs": 1500, "terminator": "#", "maxDigits": 32, "interruptsSpeech": true }, "thinkingCue": { "kind": "none" }, "vad": { "silenceMs": 200, "threshold": 0.7, "startMs": 200, "minVolume": 0.6, "endOfTurnGraceMs": 600, "bargeInMinWords": 1 }, "turnDetection": { "mode": "silence", "smartStopMs": 3000, "preSpeechMs": 500, "maxDurationSecs": 8 }, "memory": { "depth": "none", "customizeGreeting": false }, "safety": { "redactPii": true, "steeringRules": [ "string" ] }, "skills": { "builtins": [], "custom": [] }, "analysis": { "enabled": false, "builtins": { "sentiment": { "enabled": false, "prompt": "string" }, "outcome": { "enabled": false, "prompt": "string" }, "summary": { "enabled": false, "prompt": "string" } }, "fields": [] }, "retention": { "transcripts": true }, "idle": { "enabled": false, "timeoutMs": 10000, "action": "reprompt", "prompt": "string", "maxReprompts": 2, "onExhausted": "endCall", "disposition": "string" }, "limits": { "maxCallDurationMs": 60000, "warnBeforeEndMs": 5000, "warnPrompt": "string" }, "reliability": { "maxConsecutiveTurnFailures": 1, "toolTimeoutMs": 1000, "steeringJudgeTimeoutMs": 500, "handoffMaxHistoryMessages": 1, "modelRetryMaxAttempts": 1, "modelRetryInitialDelayMs": 100, "modelRetryMaxDelayMs": 100 }, "conversation": { "strategy": "slidingWindow", "windowSize": 10, "summaryRatio": 0.1, "preserveRecentMessages": 2, "pinFirst": 1, "proactiveCompressionThreshold": 0.3 }, "vocabulary": { "terms": [] }, "dataCollection": { "fields": [ { "key": "string", "label": "string", "kind": "full_name", "required": false, "prompt": "" } ] }, "tools": [], "knowledge": { "requires": "string", "maxResults": 4, "minScore": 0 } }, "requirements": [ { "id": "string", "kind": "workflow", "label": "string", "description": "string", "optional": false, "integrationType": "string", "defaultBinding": { "workflowId": "string" } } ], "sourceAgentId": "string", "createdBy": "string", "updatedBy": "string", "createdAt": "2019-08-24T14:15:22Z", "updatedAt": "2019-08-24T14:15:22Z" }}{ "error": "string", "message": "string", "limit": 0, "length": 0, "reason": "string"}{ "error": "string", "message": "string", "limit": 0, "length": 0, "reason": "string"}{ "error": "string", "message": "string", "limit": 0, "length": 0, "reason": "string"}