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Voice agentsCalls

Get one call

GET
/v1/agent-media/calls/{conversationId}

Authorization

bearerAuth
AuthorizationBearer <token>

A Tandem bearer token. Requests are scoped to the organization the token belongs to; no organization header is required.

In: header

Path Parameters

conversationId*string

The call's conversation ID.

Response Body

application/json

application/json

application/json

application/json

curl -X GET "https://example.com/v1/agent-media/calls/string"
{  "call": {    "conversationId": "string",    "agentId": "string",    "ani": "string",    "contactId": "string",    "startedAt": "2019-08-24T14:15:22Z",    "endedAt": "2019-08-24T14:15:22Z",    "disposition": "string",    "supervisorDisposition": {      "disposition": "string",      "note": "string",      "reasons": [        "agent_stuck"      ],      "dispositionedBy": "string",      "dispositionedAt": "2019-08-24T14:15:22Z"    },    "supervisorIntervention": {      "takenOverBy": "string",      "takenOverByName": "string",      "takenOverAt": "2019-08-24T14:15:22Z"    },    "hasTranscript": true,    "transcriptTruncated": true,    "analysis": {      "status": "pending",      "values": {        "property1": "string",        "property2": "string"      },      "fieldErrors": {        "property1": "string",        "property2": "string"      },      "error": "string",      "model": "string",      "completedAt": "2019-08-24T14:15:22Z"    },    "wrapUp": {      "status": "pending",      "skipReason": "flag_off",      "live": {        "property1": "succeeded",        "property2": "succeeded"      },      "tools": {        "property1": {          "state": "claimed",          "at": "2019-08-24T14:15:22Z",          "response": null,          "error": "string",          "reason": "string"        },        "property2": {          "state": "claimed",          "at": "2019-08-24T14:15:22Z",          "response": null,          "error": "string",          "reason": "string"        }      }    }  }}
{  "error": "string",  "message": "string",  "limit": 0,  "length": 0,  "reason": "string"}
{  "error": "string",  "message": "string",  "limit": 0,  "length": 0,  "reason": "string"}
{  "error": "string",  "message": "string",  "limit": 0,  "length": 0,  "reason": "string"}