Voice agentsChat conversations
Get a finished chat conversation's transcript
What the visitor read, oldest first. Tool calls are not part of a transcript: only what the visitor and the agent said is included.
partial is true when the stored transcript was unavailable and this is the agent's own retained history instead — which is trimmed from the front, so the beginning of a long conversation may be missing. A trimmed transcript is returned rather than none.
Authorization
bearerAuth AuthorizationBearer <token>
A Tandem bearer token. Requests are scoped to the organization the token belongs to; no organization header is required.
In: header
Path Parameters
conversationId*string
The conversation's visitor-facing id, or the id it reports under in Call Logs. conversationId in the response echoes whichever was sent.
Response Body
application/json
application/json
application/json
application/json
curl -X GET "https://example.com/v1/agent-media/chat-conversations/string/transcript"{ "conversationId": "string", "agentId": "string", "widgetId": "string", "startedAt": "2019-08-24T14:15:22Z", "lastActivityAt": "2019-08-24T14:15:22Z", "endedAt": "2019-08-24T14:15:22Z", "disposition": "string", "transcript": [ { "role": "user", "text": "string", "tool": { "toolUseId": "string", "name": "string", "kind": "string", "status": "ok", "durationMs": 0, "args": null, "errorText": "string", "httpStatus": 0, "detail": { "request": { "method": "string", "path": "string", "baseUrl": "string", "headers": { "property1": "string", "property2": "string" }, "body": null, "truncated": true }, "response": { "status": 0, "statusText": "string", "headers": { "property1": "string", "property2": "string" }, "body": null, "truncated": true }, "agentSaw": null } }, "at": "2019-08-24T14:15:22Z" } ], "partial": true}{ "error": "string", "message": "string", "limit": 0, "length": 0, "reason": "string"}{ "error": "string", "message": "string", "limit": 0, "length": 0, "reason": "string"}{ "error": "string", "message": "string", "limit": 0, "length": 0, "reason": "string"}