Editing Nodes

Click a node to select it and open its configuration in the edit sidebar. Each node type has its own set of fields to fill in and exits to wire, both defined by the node's type and documented in the node reference.

Configuring fields

Fields are the inputs that control what a node does. In the edit sidebar you'll see each field with its label, and the reference page for the node lists the type and whether it's required.

• Required fields are marked and must be filled before the workflow will validate. A node with an empty required field blocks publishing.
• Optional fields can be left blank; the node falls back to its default behavior.
• Most text fields accept variables with the $(name) syntax, so a field's value can come from data gathered earlier in the flow rather than being hard-coded. See Variables & Data.

Capturing speech input

Nodes that play a prompt, such as Play Message, can also collect the caller's answer. Set Input Type to SPEECH (voice only) or BOTH (voice or keypad), name a Response Variable Name to store the result in, then choose a Speech Mode for what the caller is expected to say:

• Anything the caller says — the default. Captures an open-ended answer as spoken. Use it for a name or any value you cannot list in advance.
• Specific words or phrases — matches against a keyword list you supply. Use it for menu choices and yes/no questions.
• A value of a known shape — the remaining modes ("A number", "Digits only", "Letters only", "Letters and digits", "A phone number") constrain recognition to that shape. Use them for an account number or a confirmation code.

Specific words or phrases is the only mode that needs a second field, and choosing it reveals that field: Speech Grammars, the list of keywords to listen for. Leave the list empty and the prompt has nothing to recognize against, so validation blocks it with Speech mode "Specific words or phrases" needs at least one speech grammar. Either add the keywords or switch back to a mode that does not need them.

Minimum Input Length and Maximum Input Length apply to speech as well as keypad input, and reject a capture outside the range. Leave both blank for an open-ended answer: they cap at 20 characters, which is shorter than many full names.

Wiring exits

A node's exits are its labeled outputs — each is one path the flow can take after the node runs. Drag from an exit handle to the next node to wire it.

• An exit left unwired ends that path.
• Some nodes expose system exits (for example a timeout path) that are auto-injected and only appear when relevant — the reference page notes these per node.
• In the edit sidebar you can also point an exit at "none" to clear its connection.

Removing nodes & edges

Select a node or edge and press Delete or Backspace to remove it. Removing a node also removes the connections attached to it.

Duplicating nodes

Select a node and press Cmd/Ctrl+D to duplicate it, or use Cmd/Ctrl+C / Cmd/Ctrl+V to copy and paste. Duplicated nodes keep the same field configuration as the original — handy when you need several similar steps and only want to tweak a value or two.

Next steps