For the complete documentation index, see llms.txt. Any page on this site can be fetched as Markdown by appending .md to its URL.

Overview Workflows Agents API Reference Changelog

Workflows Getting Started

Building Workflows

Flow Basics Editing Nodes Organizing the Canvas Execution & Publishing Test a Workflow Insights & Reporting Variables & Data Loops Scheduling Workflows Error Handling Best Practices

Reference

System Variables

hubIntegrations

Node Reference

account_treeControl Flow

support_agentSession

phone_disabledDisconnect phone_forwardedTransfer to External support_agentTransfer to Queue

graphic_eqVoice

dashboard_customizeOrganization

Session

Transfer conversations or end the session. Includes transfers to queues, classic workflow, and external numbers.

phone_disabledDisconnectEnds the current conversation — hangs up a voice call, or closes a web chat.phone_forwardedTransfer to ExternalTransfer the call to an external number. Supports BYO.support_agentTransfer to QueueTransfer a call to a Sharpen queue, with optional skills and priority.

Send Slack Message

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Disconnect

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