Convert to VoiceVoicewidgetsCoreconvertToVoice· Versions 1.1.0, 1.0.0
Place an outbound call to convert a non-voice conversation (e.g. SMS, email) into a voice call.
Places an outbound call to turn a non-voice conversation (SMS, email, chat) into a voice call, dialing the recipient and presenting a chosen caller ID. Both the number to call and the caller-ID number can come from $(name) variables. If the conversation is already on a voice channel, the flow takes the alreadyVoice exit instead of placing a new call; otherwise it continues on default. Turning on Detect Human or Answering Machine adds three exits (humanDetected, machineDetected, noAnswer) and uses AI to classify who answered before the workflow continues.
Fields
| Field | Type | Required | Description |
|---|---|---|---|
To NumbertoNumber | phoneNumber | Required | Phone number that will be called. |
From NumberfromNumber | dynamicDropdown | Required | The inbound number (caller ID) to display on the outbound call. |
Detect Human or Answering MachinedetectHumanOrMachine | boolean | Optional | After the call is answered, use AI to detect whether a person or an answering machine picked up before continuing the workflow. |
Exits
defaultalreadyVoicehumanDetectedmachineDetectednoAnswerdetectionFailed
System exits (auto-injected, hidden when unwired): invalidInput, fallback.